Numbers to contact to receive official information and assistance in case of suspicion or when in a trafficking situation
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Ukraine Poland Austria Czech Republic France Germany Hungary Italy Moldova Romania Slovakia Spain Canada United States United Kingdom
112
(Free and 24/7 service to children (at risk of) going missing and their families)
116 000
https://missingchildreneurope.eu/ukraine/
Ukraine
1547 (24/7, free of charge, anonymously and confidentially)
+38 044 284 19 15 (for the calls from abroad, according to the tariff of your operator)
1547.ukc.gov.ua
116 123 (free from mobile phone), 0 800 500 335 (free from landline or mobile phone)
hotline@la-strada.org.ua
la-strada.org.ua
527 (free from mobile phones) or 0 800 505 501 (free from landline phones),
from 8:00 till 20:00 daily
527.org.ua
@WORK_SAFE_UA
Online assistance – expert information:
Facebook: www.facebook.com/work.safe.ua/
Instagram: www.instagram.com/work_safe_ua/
Telegram chat-bot «ЗАЛИШАЙСЯ В БЕЗПЕЦІ»
@stay_in_safe_ua
Poland
Hotline: 47 72 56 502 (for calls from abroad +48 47 72 56 502)
handelludzmibsk@policja.gov.pl
+48 22 628 01 20 (24/7 HELPLINE)
kcik@strada.org.pl
https://kcik.pl/k4
Helpline: +48 22 628 99 99 (help, advice)
(Monday – Thursday 9:00 – 18:00, Friday 9:00 – 14:00)
www.strada.org.pl
Hotline: +48 22 490 20 44
(Mon-Fri, from 9.00 till 17.00)
https://www.migrant.info.pl/home-120.html
Embassy of Ukraine in the Republic of Poland
+48 22 621 3979
Hotline: + 48 698 608 837
https://poland.mfa.gov.ua/konsulski-pitannya/informaciya-dlya-gromadyan-ukrayini-yaki-pribuli-do-polshchi-ryatuyuchis-vid-vijni/protidiya-torgivli-lyudmi
Austria
Federal Criminal Police, Human Trafficking
Hotline (24/7): +43 677 613 434 34
menschenhandel@bmi.gv.at
humantrafficking@bmi.gv.at
LEFÖ – Intervention Centre for Trafficked Women
+43 1 79 69 298
(Monday, Tuesday 9:00 – 16:00; Thursday 11:00 – 19:00; Friday 09:00 – 15:00)
ibf@lefoe.at
https://lefoe.at/en/home-en/
MEN – VIA Support for men affected by human trafficking
+43 699 174 82 186
(Monday 9:00 – 13:00; Wednesday 9:00 – 13:00; Thursday 09:00 – 13:00)
kfn.via@gesundheitsverbund.at
https://men-center.at/arbeitsbereiche/men-via/
Embassy of Ukraine in the Republic of Austria
Hotline (24/7): +43 1 479 717 252
https://austria.mfa.gov.ua/news/yak-ne-stati-zhertvoyu-torgivli-lyudmi
Czech Republic
La Strada Czech Republic
Hotline: +420 222 717 171
8 000 777 77 (free national calls Wednesday from 12.00 till 20.00)
lastrada@strada.cz
www.strada.cz
Caritas of the Archdiocese of Prague
Crisis line: +420 739 002 905
(Monday-Friday 9.00-17.00)
Diaconia ECCB Centre of Nationwide Programmes and Services
Crisis line: +420 739 244 889, +420 731 605 857
International Organization for Migration (IOM)
Infoline: +420 800 050 749
infocze@iom.int
Embassy of Ukraine in the Czech Republic
+420 227 020 200
Hotline: +420 602 224 938
https://czechia.mfa.gov.ua/galleries/yak-ne-potrapiti-do-torgivciv-lyudmi-pamyatka-pid-chas-vijni
France
Ac.Sé – National Network for the Assistance and Protection of Human Trafficking Victims
Hotline: +33 4 92 15 10 51 and 0 825 009 907
(Monday-Friday, 9.00-18.00)
ac.se@association-alc.org
https://www.acse-alc.org/en/
Association ALC
+33 (0)4 92 38 70 70
Special 115 Ukraine line +33 (0)4 92 07 57 98
www.association-alc.org
Network against Trafficking in Human Beings by Secours Catholique-Caritas France
+33 (0) 1 45 49 74 38
+33 (0) 6 71 00 69 90
contre.la.traite@secours-catholique.org
www.contrelatraite.org
CCEM – The Committee Against Modern Slavery
+33 144 52 88 90
info@ccem.org
www.esclavagemoderne.org
Embassy of Ukraine in the Republic of France
+33 1 56 58 13 70
Hotline: +33 607 71 53 56
https://france.mfa.gov.ua/news/shcho-varto-znati-shchob-ne-stati-zhertvoyu-torgivciv-lyudmi
Germany
Federal Police
Service Centre against Labour Exploitation, Forced Labour and Human Trafficking
ARBEIT UND LEBEN DGB/VHS Berlin-Brandenburg
+49 (0)30-5130 192 75
info@servicestelle-gegen-zwangsarbeit.de
www.servicestelle-gegen-zwangsarbeit.de
KOK – German NGO Network against Trafficking in Human Beings
+49 30 263 911 76
(Monday to Thursday 09:30-16:00 or according to agreement)
info@kok-buero.de
The specialised counselling centres run by NGOs across Germany offer advice and support to victims of trafficking in human beings:
https://www.kok-gegen-menschenhandel.de/en/kok/specialised-counselling-centres
Ban Ying e.V. Coordination and Counseling Center against Trafficking in Human Beings
+49 30 4406373
+49 30 4406374
beratung@ban-ying.de
https://en.ban-ying.de/help-for-victims/english
Embassy of Ukraine in the Federal Republic of Germany
+49 30 28 88 71 28
Hotline: +49 3028 887 116
https://germany.mfa.gov.ua/news/pamyatka-yak-ne-potrapiti-u-suchasne-rabstvo-rozroblena-ministerstvom-socialnoyi-politiki-ukrayini
Hungary
National Crisis Management and Information Telephone Service for victims of trafficking in human beings and domestic violence
Hotline: +36 80 20 55 20 (24/7)
okit@csalad.hu
Embassy of Ukraine in Hungary
+36 14 22 41 20 and +36 14 22 41 22
Hotline: +36 14 22 41 18
https://hungary.mfa.gov.ua/
Italy
Osservatorio Interventi Tratta
Hotline: 800 290 290 (24/7, free calls from Italy)
+39 342 775 49 46
numeroverde@numeroverdeantitratta.org
On the Road, Social Cooperative Society
+39 0861 796666
www.ontheroad.coop
Drop in centres: www.ontheroad.coop/en/contacts
Telefono Azzurro – helpline for children
1 96 96 (24/7, free calls from Italy)
Embassy of Ukraine in the Republic of Italy
+39 068 41 26 30
Hotline: +39 3519 886 823
https://italy.mfa.gov.ua/news/yak_ne_statu_zhertvou_torgivli_ludmu_
Moldova
Center for Combating Trafficking in Persons of the Ministry of Interior
+373 22 25 49 98 (24/7)
La Strada Moldova
Hotlines: 0800 77777 (from Moldova) and +373 22 23 33 09 (from abroad)
(Monday to Friday 08:00-20:00)
lastrada.md
NGO Interaction (operating in Transdniestria)
Hotlines: 0 800 88888 (from Transdniestria) and +373 533 86030 (from outside of Transdniestria)
hot-line@ngointeraction.org
www.ngointeraction.org
Embassy of Ukraine in the Republic of Moldova
+373-22-58-21-51
Hotline: +373 22 59 29 87 and +373 60 170 896
https://moldova.mfa.gov.ua/
Romania
Web support and information platform for migrants fleeing the war in Ukraine
National Agency Against Trafficking in Persons – Ministry of Interior
Hotline: 0800 800 678
+40 213 133 100
anitp@mai.gov.ro
ELiberare Association
Crisis Textline: +40 757 749 845
info@eliberare.com
Association for the Development of Alternative Practices for Education and Reintegration (ADPARE), prevention and protection of trafficked individuals
+40 212 532 904
www.adpare.eu
International Organization for Migration (IOM)
Hotline: +40 212 103 050
(Monday to Friday 9:00-17:30)
iombucarest@iom.int
Embassy of Ukraine in the Republic of Romania
Hotline: +40 212 303 660
https://romania.mfa.gov.ua/
Slovakia
National Helpline for Victims of Trafficking in Human Beings
+421 800 800 818 (24/7)
Slovak Catholic Charity
+421 254 431 506; +421 917 350 657 (24/7)
stoptrafficking@charita.sk
International Organization for Migration (IOM)
Migration Information Center
0850 211 478 (locally)
+421 2 5263 0023, +421 55 625 8662 (from abroad)
+421 908 767 853 (Telegram/Signal, voice only)
https://www.mic.iom.sk/en/
Embassy of Ukraine in the Republic of Slovakia
Spain
National Police Anti-Trafficking Hotline
900 10 50 90 (24/7)
trata@policia.es
Proyecto Esperanza Adoratrices
Hotline: +34 607 542 515 (24/7, also WhatsApp)
www.proyectoesperanza.org
SICAR cat
Hotline: +34 679 654 088 (24/7)
www.adoratrius.cat
Association for the Prevention, Reintegration and Care of Prostituted Women (APRAMP)
+34 609 58 94 79 (24/7, also WhatsApp)
apramp@apramp.org
https://apramp.org/alerta-sobre-la-trata-de-personas/
Diaconia Spain
Helpline: + 34 670 337 153 (24/7, also WhatsApp)
https://diaconia.es/
Embassy of Ukraine in the Kingdom of Spain
Canada
The Canadian Centre to End Human Trafficking
+1 833 993 7867
info@CCTEHT.ca
Canadian Human Trafficking Hotline
+1 833 900 1010 (24/7)
hotline@ccteht.ca
Embassy of Ukraine in Canada
+1 613 230 29 61
Hotline: +1 613 617 23 35
https://canada.mfa.gov.ua/
United States
National Human Trafficking Hotline
+1 888 373 7888 (toll-free, 24/7) or text HELP to 233733 (BEFREE)
help@humantraffickinghotline.org
Online chat: http://www.humantraffickinghotline.org/
Embassy of Ukraine in the US
+1 202 349 29 63
Hotline: +1 202 322 26 16
https://usa.mfa.gov.ua/news/protidiya-torgivli-lyudmi
United Kingdom
UK Modern Slavery Helpline
08000 121 700 (24/7, confidential)
Report concerns online: https://www.modernslaveryhelpline.org/report
The Salvation Army – Human Trafficking
Helpline: 0800 808 3733
(24/7, confidential, support to adult victims in England and Wales)
https://www.salvationarmy.org.uk/modern-slavery
National Society for the Prevention of Cruelty to Children (NSPCC)
Helpline: 0808 800 5000 (Monday to Friday, 10.00-16.00)
help@nspcc.org.uk
https://www.nspcc.org.uk/keeping-children-safe/our-services/nspcc-helpline/
Focus on Labour Exploitation (FLEX)
+44 (0)20 3752 5516
www.labourexploitation.org
Anti-Slavery International
+44 (0)20 7501 8920
www.antislavery.org
Embassy of Ukraine in the UK
+44 20 772 763 12
Hotline: +44 75 534 836 28
https://uk.mfa.gov.ua/