Organization for Security and Co-operation in Europe
Thomson Reuters

Numbers to contact to receive official information and assistance in case of suspicion or when in a trafficking situation

European emergency line

112

European line for missing children

(Free and 24/7 service to children (at risk of) going missing and their families)
116 000
https://missingchildreneurope.eu/ukraine/

Ukraine

Government Hotline on Combating Trafficking in Human Beings, Prevention and Response to Domestic Violence, Gender-Based Violence and Violence against Children

1547 (24/7, free of charge, anonymously and confidentially)
+38 044 284 19 15 (for the calls from abroad, according to the tariff of your operator)
1547.ukc.gov.ua

La Strada National Hotline for the Prevention of Domestic Violence, Trafficking in Human Beings and Gender Discrimination

116 123 (free from mobile phone), 0 800 500 335 (free from landline or mobile phone)
hotline@la-strada.org.ua
la-strada.org.ua

International Organization for Migration (IOM) National free anti-trafficking hotline and counselling for migrants, including safe travel abroad

527 (free from mobile phones) or 0 800 505 501 (free from landline phones),
from 8:00 till 20:00 daily
527.org.ua

More about the risks of human trafficking on OSCE resources:

@WORK_SAFE_UA
Online assistance – expert information:
Facebook: www.facebook.com/work.safe.ua/
Instagram: www.instagram.com/work_safe_ua/

Telegram chat-bot «ЗАЛИШАЙСЯ В БЕЗПЕЦІ»
@stay_in_safe_ua

Poland

The Anti-Trafficking Unit of the Criminal Police Bureau

Hotline: 47 72 56 502 (for calls from abroad +48 47 72 56 502)
handelludzmibsk@policja.gov.pl

The National Consulting and Intervention Centre for the Victims of Trafficking

+48 22 628 01 20 (24/7 HELPLINE)
kcik@strada.org.pl
https://kcik.pl/k4

La Strada – Foundation Against Trafficking in Human Beings and Slavery

Helpline: +48 22 628 99 99 (help, advice)
(Monday – Thursday 9:00 – 18:00, Friday 9:00 – 14:00)
www.strada.org.pl

International Organization for Migration (IOM)

Hotline: +48 22 490 20 44 
(Mon-Fri, from 9.00 till 17.00)
https://www.migrant.info.pl/home-120.html

Austria

Federal Criminal Police, Human Trafficking

Hotline (24/7): +43 677 613 434 34 
menschenhandel@bmi.gv.at
humantrafficking@bmi.gv.at

LEFÖ – Intervention Centre for Trafficked Women

+43 1 79 69 298
(Monday, Tuesday 9:00 – 16:00; Thursday 11:00 – 19:00; Friday 09:00 – 15:00)
ibf@lefoe.at
https://lefoe.at/en/home-en/

MEN – VIA Support for men affected by human trafficking

+43 699 174 82 186
 (Monday 9:00 – 13:00; Wednesday 9:00 – 13:00; Thursday 09:00 – 13:00)
kfn.via@gesundheitsverbund.at 
https://men-center.at/arbeitsbereiche/men-via/ 

Embassy of Ukraine in the Republic of Austria

Czech Republic

La Strada Czech Republic

Hotline: +420 222 717 171
8 000 777 77 (free national calls Wednesday from 12.00 till 20.00)
lastrada@strada.cz
www.strada.cz

Caritas of the Archdiocese of Prague

Crisis line: +420 739 002 905 
(Monday-Friday 9.00-17.00)

Diaconia ECCB Centre of Nationwide Programmes and Services

Crisis line: +420 739 244 889, +420 731 605 857

International Organization for Migration (IOM)

Infoline: +420 800 050 749
infocze@iom.int

Embassy of Ukraine in the Czech Republic

France

Ac.Sé – National Network for the Assistance and Protection of Human Trafficking Victims

Hotline: +33 4 92 15 10 51 and 0 825 009 907
(Monday-Friday, 9.00-18.00)
ac.se@association-alc.org
https://www.acse-alc.org/en/

Association ALC

+33 (0)4 92 38 70 70
Special 115 Ukraine line +33 (0)4 92 07 57 98
www.association-alc.org

Network against Trafficking in Human Beings by Secours Catholique-Caritas France

+33 (0) 1 45 49 74 38
+33 (0) 6 71 00 69 90
contre.la.traite@secours-catholique.org
www.contrelatraite.org

CCEM – The Committee Against Modern Slavery

Embassy of Ukraine in the Republic of France

Germany

Service Centre against Labour Exploitation, Forced Labour and Human Trafficking
ARBEIT UND LEBEN DGB/VHS Berlin-Brandenburg

KOK – German NGO Network against Trafficking in Human Beings

+49 30 263 911 76 
 (Monday to Thursday 09:30-16:00 or according to agreement)
info@kok-buero.de
The specialised counselling centres run by NGOs across Germany offer advice and support to victims of trafficking in human beings:
https://www.kok-gegen-menschenhandel.de/en/kok/specialised-counselling-centres

Ban Ying e.V. Coordination and Counseling Center against Trafficking in Human Beings

Embassy of Ukraine in the Federal Republic of Germany

Hungary

National Crisis Management and Information Telephone Service for victims of trafficking in human beings and domestic violence

Hotline: +36 80 20 55 20 (24/7)
okit@csalad.hu

Embassy of Ukraine in Hungary

Italy

Osservatorio Interventi Tratta

Hotline: 800 290 290 (24/7, free calls from Italy)
+39 342 775 49 46
numeroverde@numeroverdeantitratta.org

On the Road, Social Cooperative Society

+39 0861 796666
www.ontheroad.coop 
Drop in centres: www.ontheroad.coop/en/contacts

Telefono Azzurro – helpline for children

1 96 96 (24/7, free calls from Italy)

Embassy of Ukraine in the Republic of Italy

Moldova

Center for Combating Trafficking in Persons of the Ministry of Interior

+373 22 25 49 98 (24/7)

La Strada Moldova

Hotlines: 0800 77777 (from Moldova) and +373 22 23 33 09 (from abroad)
(Monday to Friday 08:00-20:00)
lastrada.md

NGO Interaction (operating in Transdniestria)

Hotlines: 0 800 88888 (from Transdniestria) and +373 533 86030 (from outside of Transdniestria)
hot-line@ngointeraction.org
www.ngointeraction.org

Embassy of Ukraine in the Republic of Moldova

+373-22-58-21-51
Hotline: +373 22 59 29 87 and +373 60 170 896
https://moldova.mfa.gov.ua/

Romania

Web support and information platform for migrants fleeing the war in Ukraine

National Agency Against Trafficking in Persons – Ministry of Interior

Hotline: 0800 800 678
+40 213 133 100
anitp@mai.gov.ro

ELiberare Association

Crisis Textline: +40 757 749 845
info@eliberare.com

Association for the Development of Alternative Practices for Education and Reintegration (ADPARE), prevention and protection of trafficked individuals

+40 212 532 904
www.adpare.eu

International Organization for Migration (IOM)

Hotline: +40 212 103 050
(Monday to Friday 9:00-17:30)
iombucarest@iom.int

Embassy of Ukraine in the Republic of Romania

Hotline: +40 212 303 660
https://romania.mfa.gov.ua/

Slovakia

National Helpline for Victims of Trafficking in Human Beings

+421 800 800 818 (24/7)

Slovak Catholic Charity

+421 254 431 506; +421 917 350 657 (24/7)
stoptrafficking@charita.sk

International Organization for Migration (IOM)

Migration Information Center
0850 211 478 (locally)
+421 2 5263 0023, +421 55 625 8662 (from abroad)
+421 908 767 853 (Telegram/Signal, voice only)
https://www.mic.iom.sk/en/

Spain

National Police Anti-Trafficking Hotline

900 10 50 90 (24/7)
trata@policia.es

Proyecto Esperanza Adoratrices

Hotline: +34 607 542 515 (24/7, also WhatsApp)
www.proyectoesperanza.org

SICAR cat

Hotline: +34 679 654 088 (24/7)
www.adoratrius.cat

Association for the Prevention, Reintegration and Care of Prostituted Women (APRAMP)

Diaconia Spain

Helpline: + 34 670 337 153 (24/7, also WhatsApp)
https://diaconia.es/

Canada

The Canadian Centre to End Human Trafficking

+1 833 993 7867
info@CCTEHT.ca

Canadian Human Trafficking Hotline

+1 833 900 1010 (24/7)
hotline@ccteht.ca

Embassy of Ukraine in Canada

+1 613 230 29 61
Hotline: +1 613 617 23 35
https://canada.mfa.gov.ua/

United States

National Human Trafficking Hotline

+1 888 373 7888 (toll-free, 24/7) or text HELP to 233733 (BEFREE)
help@humantraffickinghotline.org
Online chat: http://www.humantraffickinghotline.org/

Embassy of Ukraine in the US

+1 202 349 29 63
Hotline: +1 202 322 26 16
https://usa.mfa.gov.ua/news/protidiya-torgivli-lyudmi

United Kingdom

UK Modern Slavery Helpline

08000 121 700 (24/7, confidential)
Report concerns online: https://www.modernslaveryhelpline.org/report

The Salvation Army – Human Trafficking

Helpline: 0800 808 3733 
(24/7, confidential, support to adult victims in England and Wales)
https://www.salvationarmy.org.uk/modern-slavery

National Society for the Prevention of Cruelty to Children (NSPCC)

Focus on Labour Exploitation (FLEX)

+44 (0)20 3752 5516
www.labourexploitation.org

Anti-Slavery International

+44 (0)20 7501 8920
www.antislavery.org

Embassy of Ukraine in the UK

+44 20 772 763 12
Hotline: +44 75 534 836 28
 https://uk.mfa.gov.ua/

Ireland

An Garda Síochána – National Police and Security Service

Hotline to report suspicions of human trafficking: 1800 666 111
Crime stoppers: 1800 250 025
blueblindfold@garda.ie

Migrant Rights Centre Ireland (MRCI)

+353 (0)1 889 7570
083 0755 387
www.mrci.ie
www.mrci.ie/ukraine

Ruhama NGO

Free and confidential support to victims of human trafficking for sexual exploitation: +3531 836 0292
(9:00-17:00 Monday – Friday)
admin@ruhama.ie

Dublin Rape Crisis Centre

1800 77 8888 (24/7, interpretation service from 8:00 to 18:30, Monday to Friday)

Embassy of Ukraine to Ireland

+353 1 668 5189
Hotline: +353 86 069 0930

Latvia

Shelter Safe House

Assistance to Victims of Human Trafficking Hotline: +371 286 12120 (24/7)
drosa.maja@gmail.com

Marta Centre

Social, legal, psychological services to adult victims of human trafficking:
+371 673 78539 (Monday to Friday from 10:00 to 18:00)
https://marta.lv/

Division 3 of the Organized Crime Unit of the Main Criminal Police Department (combating trafficking in human beings and pimping)

Embassy of Ukraine in the Republic of Latvia

+371 6733 2956
Hotline: +371 2923 9262

Lithuania

National Association against Trafficking in Human Beings

Hotline (24/7): 8 800 91119 (free calls from Lithuania)
+370 616 91119 (calls from abroad)
info@stop-trafficking.lt

Centre against Human Trafficking and Exploitation

Hotline: +370 679 61617 (24/7)
https://anti-trafficking.lt/ 

Klaipėda Social and Psychological Assistance Centre

8 (46) 35 00 99
Women Helpline: +370 8 800 66366 (24/7)

Missing Persons Families’ Support Centre

Assisting families with missing members, victims of trafficking and their relatives hotline: +370 652 98187 (24/7)
+370 5 2483373 (9:00 – 17:00 on weekdays)
+370 800 261 61 (9:00 – 16:00 on weekdays)
Hotline for reporting missing children: 116 000 (24/7)

Caritas in the Vilnius Archdiocese

Programme to help victims of violence and trafficking in human beings: +370 699 90866
pagalba@vilnius.caritas.lt

International Organization for Migration (IOM)

Hotline: 8 800 22 922 (toll-free)
+370 525 14352 (for calls from abroad)

Embassy of Ukraine in the Republic of Lithuania

Estonia

Social Insurance Board (SIB)

Human trafficking prevention and victim assistance counselling line: +372 660 7320
inimkaubandus@sotsiaalkindlustusamet.ee

(Monday to Friday from 8:30 to 17:00)
Victim assistance crisis number: 116 006 (24/7)

NGO Eluliin / Lifeline

Hotline: +372 551 5491 (24/7)
https://www.eluliin.ee/

Embassy of Ukraine in the Republic of Estonia

+372-60-15-815
Hotline: +372 5887 4477

Finland

Assistance system for victims of human trafficking

Victim Support (Riku)Special support for victims of human trafficking and related crimes

Phone/WhatsApp/Viber: +358 40 632 9293
www.riku.fi/trafficking

www.riku.fi/laborexploitation

Samaria

Rose Home – shelter for women victims of human trafficking and their children:
+358 50 382 5582

MONIKA – Multicultural Women’s Association

Crisis Center helpline: 0800 05058 (free-of-charge, Monday 9:00 – 19:00, Tuesday – Friday 9:00 – 16:00)
Shelter Mona: +358 45 639 6274 (24/7)

Embassy of Ukraine in the Republic of Finland

+358-92-28-90-00
+358-92-28-90-072
Hotline: +35840 471 92 00; +35840 328 78 84

Sweden

National Task Force against Prostitution and Human Trafficking

Hotline: +46 (0)20 390 000

National Support Programme for Victims of Human Trafficking

+46 (0)70 760 57 92
nsp@manniskohandel.se

Salvation Army

Safe Havens Trafficking Centre: +46 (0) 739 206 817
safehavens@fralsningsarmen.se

Embassy of Ukraine in the Kingdom of Sweden

+46 85 222 84 01
Hotline: +46 70 407 61 03; +46 85 22 28 404
https://sweden.mfa.gov.ua/news/budte-v-bezpeci

Norway

ROSA – Counselling, shelter and direct support for victims of human trafficking

National Hotline: +47 22 33 11 60 (24/7)
http://rosa-help.no/

Hope for Justice

+47 22 55 02 00
info.norge@hopeforjustice.org

(Monday to Friday from 10:00 to 14:00)

The Salvation Army

Assistance to Men Subjected to Forced Labour: +47 22 99 85 00
Emergency phone for Safe House Filemon: 474 66 480
at@frelsesarmeen.no

(Monday to Friday from 9:00 to 15:00)

Embassy of Ukraine in the Kingdom of Norway

Denmark

Danish Centre against Human Trafficking

National Hotline: +45 7020 2550
(Monday to Friday from 8:30 to 16:00, holidays/weekends 9:00-15:00)

Hope Now – Advice and counselling for victims of trafficking

+45 2616 1012
www.hopenow.dk

Embassy of Ukraine in the Kingdom of Denmark

+45 81 45 52 60
Hotline: +45 71 54 15 31

Iceland

Family Justice Center for survivors of violence Bjarmahlíð

+354 553 3000 (Monday – Friday 8.30 – 16.30)
https://bjarkarhlid.is/  

The Women’s Shelter Association – Kvennaathvarfið

Stígamót – Center for survivors of sexual violence

Red Cross 

Helpline 1717
(24/7, toll-free from any number, confidential and anonymous psychological support, counselling and information on resources)
https://www.raudikrossinn.is/english/projects/domestic-projects/health-and-wellbeing/helpline-1717-and-chat-1717is/

Embassy of Ukraine in the Republic of Iceland (based in Helsinki)

+358-92-28-90-00
+358-92-28-90-072
Hotline: +35840 471 92 00; +35840 328 78 84

Switzerland

ACT212 – Consulting and Training Center against Human Trafficking

and Sexual Exploitation

National Hotline against Human Trafficking and Exploitation: 0840 212 212
info@act212.ch

(Monday to Friday from 10:00 to 18:00)
https://www.act212.ch/

FIZ – Advocacy and Support for Migrant Women and Victims of Trafficking, Zürich

Helpline: +41 (0)44 436 90 00
www.fiz-info.ch/

CSP – Assistance Service for Victims of Human Trafficking, Genève

Helpline: 0800 20 80 20
 (Monday to Friday from 13:30 to 17:30)
https://csp.ch/geneve/services/traite-des-etres-humains/

Antenna MayDay – SOS Ticino – Consultation and services for migrants and victims of trafficking

Toll free: 0800 123 321
http://www.sos-ti.ch/mayday.html

ASTRÉE – Association for supporting victims of trafficking and exploitation, Lausanne

021 544 27 97
021 544 27 98
https://www.astree.ch/?lang=en

Embassy of Ukraine in the Swiss Confederation

+41 (0)31 352-23-78
Hotline: +41 (0)76 701-10-88

Netherlands

Anti-Trafficking Coordination Centre – CoMensha

Fier – Centre against Child Trafficking and Human Trafficking (CKM)

+31 88 2080 000 (24/7)
aanmeldingen@fier.nl

FairWork Support for victims of labour exploitation

+ 31 6 21 93 88 64 (for Ukrainians)
+31 20 760 08 09
www.fairwork.nu/uk

Red Cross

WhatsApp Helpline: 06 48 15 80 53
https://www.rodekruis.nl/english-information/

Netherlands Labour Authority

Reporting labour exploitation: (+31) 0800 5151 (from within the country)
+31 70 333 44 44 (from outside the country)
https://www.nllabourauthority.nl/contact/complaints-tips-notifications-and-reports

Embassy of Ukraine in the Kingdom of the Netherlands

+31-703-62-60-95
Hotline: +31 6174 746 08

Belgium

Myria – Federal Migration Centre

Legal advice and information on human trafficking: +32 0800 14 912
(Monday and Thursday from 9:30 to 12:30)

PAG-ASA – Support to victims of human trafficking, Brussels

+32 (0)2 511 64 64 (24/7)
www.pag-asa.be

Payoke – Anti-trafficking NGO, Antwerp

+32 (0)3 201 16 90 (Monday – Thursday 9:00 – 17:00, Friday 9:00 – 15:00)
www.payoke.be

Surya – Social organization for reception, accompaniment and accommodation victims of trafficking, Liège

+324 232 40 30 (24/7)
https://asblsurya.org/

Embassy of Ukraine in the Kingdom of Belgium

+32-02-379-21-11
Hotline: +32 476 257 735

Bulgaria

A21 Bulgaria in partnership with the National Commission for Combating Trafficking in Human Beings

National Human Trafficking Resource Line: +359 800 20 100 (24/7)
080020100.bg   

“Animus Association” Foundation

Hotline: +359 2 981 7686 (24/7) or 0800 1 86 76 (toll free from Bulgaria)
www.animusassociation.org

National Hotline for Children: 116 111 (24/7)

General Labour Inspectorate

Hotline regarding labour exploitation and labour rights violations: +359 700 17 670
(Monday to Friday from 9:00 to 17:00)

National Commission for Combating Trafficking in Human Beings

+359 2 807 80 50
(Monday to Friday from 9:00 to 17:30)

International Organization for Migration (IOM)

Counter-trafficking team: +359 (2) 93 94 733
https://bulgaria.iom.int/counter-trafficking

Embassy of Ukraine in the Republic of Bulgaria

Portugal

Anti-Trafficking Unit, Portuguese Immigration and Border Service

+351 21 318 99 82
+351 96 424 42 81 (from mobile)
dcinv.unidadeantitrafico@sef.pt 
+351 924 190 232 (24/7)

Specialized Multidisciplinary Team for Assistance to Victims of Trafficking in Human Beings

Helpline: +351 964 608 288 (24/7)

Embassy of Ukraine in the Portuguese Republic

Türkiye

Foreigners Communication Center – YIMER 157

National hotline on human trafficking and other foreigners’ related matters:
+ 90 312 157 11 22 (24/7)
https://yimer.gov.tr/EN/Index 

Human Resource Development Foundation (HRDF/IKGV)

+90 212 293 1605
www.ikgv.org

Embassy of Ukraine in the Republic of Türkiye

+90 312 440 52 89
+90 312 442 16 58
Hotline: +90 539 550 98 98; +90 312 442 15 93

Croatia

SOS help line for victims of human trafficking run by PETRA – a network of NGOs to prevent and eliminate trafficking in women for sexual exploitation

+385 0800 77 99 (daily 10:00 – 18:00, confidential)
www.petra-nvo.net

Center for Women Victims of War – ROSA

+ 385 1 455 1142
+ 385 1 455 1128
cenzena@zamir.net

Red Cross (advice and assistance)

+385 1 4655 814 (Monday to Friday 8:00 -16:00) 
trafficking@hck.hr

Georgia

Division for Combatting Human Trafficking and Illegal Migration of the Central Criminal Police Department of the Ministry of Internal Affairs

Hotline: +995 322 411 714

Agency for State Care and Assistance for the (Statutory) Victims of Human Trafficking (shelters and crisis centers)

Hotline: +995 322 116 006 (24/7, confidential)

Embassy of Ukraine in Georgia

+995 32 231 11 61 
+995 32 231 14 54 
Hotline: +995 595 08 22 88

Greece

A21 National Anti-Trafficking Hotline

1109 (24/7)

Special Secretariat for the Protection of Unaccompanied Minors (SSPUAM)

+30 213 212 8888 (24/7 Tracing Line)

SOS Hotline on Violence Against Women by General Secretariat for Demography, Family Policy, and Gender Equality

15900 (24/7)

National Child Protection Helpline by National Centre for Social Solidarity

1107 (24/7)

Embassy of Ukraine to the Hellenic Republic

+30 2106 800 230
Hotline: +30 6932 765 606

Montenegro

SOS helpline for victims of human trafficking managed by the NGO Montenegrin Women’s Lobby

116 666 (free national call)

Embassy of Ukraine to Montenegro

+382 20 320 400
Hotline: +382 688 027 84

North Macedonia

SOS Anti-Trafficking Hotline managed by the Association for Action Against Violence and Trafficking in Human Beings – Open Gate/La Strada

Hotline: 0 800 1111 (24/7 free national call) 
+389 02 2 777 070 (for calling from abroad)
+ 389 71 239 551 (for message, Viber and WhatsApp)  
lastrada@lastrada.org.mk 
www.lastrada.org.mk

Embassy of Ukraine to the Republic of North Macedonia

+389 2317 8120
Hotline: +389 7258 9639