Numbers to contact to receive official information and assistance in case of suspicion or when in a trafficking situation
112
(Free and 24/7 service to children (at risk of) going missing and their families)
116 000
https://missingchildreneurope.eu/ukraine/
Ukraine
1547 (24/7, free of charge, anonymously and confidentially)
+38 044 284 19 15 (for the calls from abroad, according to the tariff of your operator)
1547.ukc.gov.ua
116 123 (free from mobile phone), 0 800 500 335 (free from landline or mobile phone)
hotline@la-strada.org.ua
la-strada.org.ua
527 (free from mobile phones) or 0 800 505 501 (free from landline phones),
from 8:00 till 20:00 daily
527.org.ua
@WORK_SAFE_UA
Online assistance – expert information:
Facebook: www.facebook.com/work.safe.ua/
Instagram: www.instagram.com/work_safe_ua/
Telegram chat-bot «ЗАЛИШАЙСЯ В БЕЗПЕЦІ»
@stay_in_safe_ua
Poland
Hotline: 47 72 56 502 (for calls from abroad +48 47 72 56 502)
handelludzmibsk@policja.gov.pl
+48 22 628 01 20 (24/7 HELPLINE)
kcik@strada.org.pl
https://kcik.pl/k4
Helpline: +48 22 628 99 99 (help, advice)
(Monday – Thursday 9:00 – 18:00, Friday 9:00 – 14:00)
www.strada.org.pl
Hotline: +48 22 490 20 44
(Mon-Fri, from 9.00 till 17.00)
https://www.migrant.info.pl/home-120.html
Embassy of Ukraine in the Republic of Poland
+48 22 621 3979
Hotline: + 48 698 608 837
https://poland.mfa.gov.ua/konsulski-pitannya/informaciya-dlya-gromadyan-ukrayini-yaki-pribuli-do-polshchi-ryatuyuchis-vid-vijni/protidiya-torgivli-lyudmi
Austria
Federal Criminal Police, Human Trafficking
Hotline (24/7): +43 677 613 434 34
menschenhandel@bmi.gv.at
humantrafficking@bmi.gv.at
LEFÖ – Intervention Centre for Trafficked Women
+43 1 79 69 298
(Monday, Tuesday 9:00 – 16:00; Thursday 11:00 – 19:00; Friday 09:00 – 15:00)
ibf@lefoe.at
https://lefoe.at/en/home-en/
MEN – VIA Support for men affected by human trafficking
+43 699 174 82 186
(Monday 9:00 – 13:00; Wednesday 9:00 – 13:00; Thursday 09:00 – 13:00)
kfn.via@gesundheitsverbund.at
https://men-center.at/arbeitsbereiche/men-via/
Embassy of Ukraine in the Republic of Austria
Hotline (24/7): +43 1 479 717 252
https://austria.mfa.gov.ua/news/yak-ne-stati-zhertvoyu-torgivli-lyudmi
Czech Republic
La Strada Czech Republic
Hotline: +420 222 717 171
8 000 777 77 (free national calls Wednesday from 12.00 till 20.00)
lastrada@strada.cz
www.strada.cz
Caritas of the Archdiocese of Prague
Crisis line: +420 739 002 905
(Monday-Friday 9.00-17.00)
Diaconia ECCB Centre of Nationwide Programmes and Services
Crisis line: +420 739 244 889, +420 731 605 857
International Organization for Migration (IOM)
Infoline: +420 800 050 749
infocze@iom.int
Embassy of Ukraine in the Czech Republic
+420 227 020 200
Hotline: +420 602 224 938
https://czechia.mfa.gov.ua/galleries/yak-ne-potrapiti-do-torgivciv-lyudmi-pamyatka-pid-chas-vijni
France
Ac.Sé – National Network for the Assistance and Protection of Human Trafficking Victims
Hotline: +33 4 92 15 10 51 and 0 825 009 907
(Monday-Friday, 9.00-18.00)
ac.se@association-alc.org
https://www.acse-alc.org/en/
Association ALC
+33 (0)4 92 38 70 70
Special 115 Ukraine line +33 (0)4 92 07 57 98
www.association-alc.org
Network against Trafficking in Human Beings by Secours Catholique-Caritas France
+33 (0) 1 45 49 74 38
+33 (0) 6 71 00 69 90
contre.la.traite@secours-catholique.org
www.contrelatraite.org
CCEM – The Committee Against Modern Slavery
+33 144 52 88 90
info@ccem.org
www.esclavagemoderne.org
Embassy of Ukraine in the Republic of France
+33 1 56 58 13 70
Hotline: +33 607 71 53 56
https://france.mfa.gov.ua/news/shcho-varto-znati-shchob-ne-stati-zhertvoyu-torgivciv-lyudmi
Germany
Federal Police
Service Centre against Labour Exploitation, Forced Labour and Human Trafficking
ARBEIT UND LEBEN DGB/VHS Berlin-Brandenburg
+49 (0)30-5130 192 75
info@servicestelle-gegen-zwangsarbeit.de
www.servicestelle-gegen-zwangsarbeit.de
KOK – German NGO Network against Trafficking in Human Beings
+49 30 263 911 76
(Monday to Thursday 09:30-16:00 or according to agreement)
info@kok-buero.de
The specialised counselling centres run by NGOs across Germany offer advice and support to victims of trafficking in human beings:
https://www.kok-gegen-menschenhandel.de/en/kok/specialised-counselling-centres
Ban Ying e.V. Coordination and Counseling Center against Trafficking in Human Beings
+49 30 4406373
+49 30 4406374
beratung@ban-ying.de
https://en.ban-ying.de/help-for-victims/english
Embassy of Ukraine in the Federal Republic of Germany
+49 30 28 88 71 28
Hotline: +49 3028 887 116
https://germany.mfa.gov.ua/news/pamyatka-yak-ne-potrapiti-u-suchasne-rabstvo-rozroblena-ministerstvom-socialnoyi-politiki-ukrayini
Hungary
National Crisis Management and Information Telephone Service for victims of trafficking in human beings and domestic violence
Hotline: +36 80 20 55 20 (24/7)
okit@csalad.hu
Embassy of Ukraine in Hungary
+36 14 22 41 20 and +36 14 22 41 22
Hotline: +36 14 22 41 18
https://hungary.mfa.gov.ua/
Italy
Osservatorio Interventi Tratta
Hotline: 800 290 290 (24/7, free calls from Italy)
+39 342 775 49 46
numeroverde@numeroverdeantitratta.org
On the Road, Social Cooperative Society
+39 0861 796666
www.ontheroad.coop
Drop in centres: www.ontheroad.coop/en/contacts
Telefono Azzurro – helpline for children
1 96 96 (24/7, free calls from Italy)
Embassy of Ukraine in the Republic of Italy
+39 068 41 26 30
Hotline: +39 3519 886 823
https://italy.mfa.gov.ua/news/yak_ne_statu_zhertvou_torgivli_ludmu_
Moldova
Center for Combating Trafficking in Persons of the Ministry of Interior
+373 22 25 49 98 (24/7)
La Strada Moldova
Hotlines: 0800 77777 (from Moldova) and +373 22 23 33 09 (from abroad)
(Monday to Friday 08:00-20:00)
lastrada.md
NGO Interaction (operating in Transdniestria)
Hotlines: 0 800 88888 (from Transdniestria) and +373 533 86030 (from outside of Transdniestria)
hot-line@ngointeraction.org
www.ngointeraction.org
Embassy of Ukraine in the Republic of Moldova
+373-22-58-21-51
Hotline: +373 22 59 29 87 and +373 60 170 896
https://moldova.mfa.gov.ua/
Romania
Web support and information platform for migrants fleeing the war in Ukraine
National Agency Against Trafficking in Persons – Ministry of Interior
Hotline: 0800 800 678
+40 213 133 100
anitp@mai.gov.ro
ELiberare Association
Crisis Textline: +40 757 749 845
info@eliberare.com
Association for the Development of Alternative Practices for Education and Reintegration (ADPARE), prevention and protection of trafficked individuals
+40 212 532 904
www.adpare.eu
International Organization for Migration (IOM)
Hotline: +40 212 103 050
(Monday to Friday 9:00-17:30)
iombucarest@iom.int
Embassy of Ukraine in the Republic of Romania
Hotline: +40 212 303 660
https://romania.mfa.gov.ua/
Slovakia
National Helpline for Victims of Trafficking in Human Beings
+421 800 800 818 (24/7)
Slovak Catholic Charity
+421 254 431 506; +421 917 350 657 (24/7)
stoptrafficking@charita.sk
International Organization for Migration (IOM)
Migration Information Center
0850 211 478 (locally)
+421 2 5263 0023, +421 55 625 8662 (from abroad)
+421 908 767 853 (Telegram/Signal, voice only)
https://www.mic.iom.sk/en/
Embassy of Ukraine in the Republic of Slovakia
Spain
National Police Anti-Trafficking Hotline
900 10 50 90 (24/7)
trata@policia.es
Proyecto Esperanza Adoratrices
Hotline: +34 607 542 515 (24/7, also WhatsApp)
www.proyectoesperanza.org
SICAR cat
Hotline: +34 679 654 088 (24/7)
www.adoratrius.cat
Association for the Prevention, Reintegration and Care of Prostituted Women (APRAMP)
+34 609 58 94 79 (24/7, also WhatsApp)
apramp@apramp.org
https://apramp.org/alerta-sobre-la-trata-de-personas/
Diaconia Spain
Helpline: + 34 670 337 153 (24/7, also WhatsApp)
https://diaconia.es/
Embassy of Ukraine in the Kingdom of Spain
Canada
The Canadian Centre to End Human Trafficking
+1 833 993 7867
info@CCTEHT.ca
Canadian Human Trafficking Hotline
+1 833 900 1010 (24/7)
hotline@ccteht.ca
Embassy of Ukraine in Canada
+1 613 230 29 61
Hotline: +1 613 617 23 35
https://canada.mfa.gov.ua/
United States
National Human Trafficking Hotline
+1 888 373 7888 (toll-free, 24/7) or text HELP to 233733 (BEFREE)
help@humantraffickinghotline.org
Online chat: http://www.humantraffickinghotline.org/
Embassy of Ukraine in the US
+1 202 349 29 63
Hotline: +1 202 322 26 16
https://usa.mfa.gov.ua/news/protidiya-torgivli-lyudmi
United Kingdom
UK Modern Slavery Helpline
08000 121 700 (24/7, confidential)
Report concerns online: https://www.modernslaveryhelpline.org/report
The Salvation Army – Human Trafficking
Helpline: 0800 808 3733
(24/7, confidential, support to adult victims in England and Wales)
https://www.salvationarmy.org.uk/modern-slavery
National Society for the Prevention of Cruelty to Children (NSPCC)
Helpline: 0808 800 5000 (Monday to Friday, 10.00-16.00)
help@nspcc.org.uk
https://www.nspcc.org.uk/keeping-children-safe/our-services/nspcc-helpline/
Focus on Labour Exploitation (FLEX)
+44 (0)20 3752 5516
www.labourexploitation.org
Anti-Slavery International
+44 (0)20 7501 8920
www.antislavery.org
Embassy of Ukraine in the UK
+44 20 772 763 12
Hotline: +44 75 534 836 28
https://uk.mfa.gov.ua/
Ireland
An Garda Síochána – National Police and Security Service
Hotline to report suspicions of human trafficking: 1800 666 111
Crime stoppers: 1800 250 025
blueblindfold@garda.ie
Migrant Rights Centre Ireland (MRCI)
+353 (0)1 889 7570
083 0755 387
www.mrci.ie
www.mrci.ie/ukraine
Ruhama NGO
Free and confidential support to victims of human trafficking for sexual exploitation: +3531 836 0292
(9:00-17:00 Monday – Friday)
admin@ruhama.ie
Dublin Rape Crisis Centre
1800 77 8888 (24/7, interpretation service from 8:00 to 18:30, Monday to Friday)
Embassy of Ukraine to Ireland
+353 1 668 5189
Hotline: +353 86 069 0930
Latvia
Shelter Safe House
Assistance to Victims of Human Trafficking Hotline: +371 286 12120 (24/7)
drosa.maja@gmail.com
Marta Centre
Social, legal, psychological services to adult victims of human trafficking:
+371 673 78539 (Monday to Friday from 10:00 to 18:00)
https://marta.lv/
Division 3 of the Organized Crime Unit of the Main Criminal Police Department (combating trafficking in human beings and pimping)
Embassy of Ukraine in the Republic of Latvia
+371 6733 2956
Hotline: +371 2923 9262
Lithuania
National Association against Trafficking in Human Beings
Hotline (24/7): 8 800 91119 (free calls from Lithuania)
+370 616 91119 (calls from abroad)
info@stop-trafficking.lt
Centre against Human Trafficking and Exploitation
Hotline: +370 679 61617 (24/7)
https://anti-trafficking.lt/
Klaipėda Social and Psychological Assistance Centre
8 (46) 35 00 99
Women Helpline: +370 8 800 66366 (24/7)
Missing Persons Families’ Support Centre
Assisting families with missing members, victims of trafficking and their relatives hotline: +370 652 98187 (24/7)
+370 5 2483373 (9:00 – 17:00 on weekdays)
+370 800 261 61 (9:00 – 16:00 on weekdays)
Hotline for reporting missing children: 116 000 (24/7)
Caritas in the Vilnius Archdiocese
Programme to help victims of violence and trafficking in human beings: +370 699 90866
pagalba@vilnius.caritas.lt
International Organization for Migration (IOM)
Hotline: 8 800 22 922 (toll-free)
+370 525 14352 (for calls from abroad)
Embassy of Ukraine in the Republic of Lithuania
Hotline: +370 655 50194
https://lithuania.mfa.gov.ua/news/vasha-obiznanist-vasha-bezpeka
Estonia
Social Insurance Board (SIB)
Human trafficking prevention and victim assistance counselling line: +372 660 7320
inimkaubandus@sotsiaalkindlustusamet.ee
(Monday to Friday from 8:30 to 17:00)
Victim assistance crisis number: 116 006 (24/7)
NGO Eluliin / Lifeline
Hotline: +372 551 5491 (24/7)
https://www.eluliin.ee/
Embassy of Ukraine in the Republic of Estonia
+372-60-15-815
Hotline: +372 5887 4477
Finland
Assistance system for victims of human trafficking
+358 29 54 63 177
https://www.ihmiskauppa.fi/en
Victim Support (Riku) – Special support for victims of human trafficking and related crimes
Phone/WhatsApp/Viber: +358 40 632 9293
www.riku.fi/trafficking
Samaria
Rose Home – shelter for women victims of human trafficking and their children:
+358 50 382 5582
MONIKA – Multicultural Women’s Association
Crisis Center helpline: 0800 05058 (free-of-charge, Monday 9:00 – 19:00, Tuesday – Friday 9:00 – 16:00)
Shelter Mona: +358 45 639 6274 (24/7)
Embassy of Ukraine in the Republic of Finland
+358-92-28-90-00
+358-92-28-90-072
Hotline: +35840 471 92 00; +35840 328 78 84
Sweden
National Task Force against Prostitution and Human Trafficking
Hotline: +46 (0)20 390 000
National Support Programme for Victims of Human Trafficking
+46 (0)70 760 57 92
nsp@manniskohandel.se
Salvation Army
Safe Havens Trafficking Centre: +46 (0) 739 206 817
safehavens@fralsningsarmen.se
Embassy of Ukraine in the Kingdom of Sweden
+46 85 222 84 01
Hotline: +46 70 407 61 03; +46 85 22 28 404
https://sweden.mfa.gov.ua/news/budte-v-bezpeci
Norway
ROSA – Counselling, shelter and direct support for victims of human trafficking
National Hotline: +47 22 33 11 60 (24/7)
http://rosa-help.no/
Hope for Justice
+47 22 55 02 00
info.norge@hopeforjustice.org
(Monday to Friday from 10:00 to 14:00)
The Salvation Army
Assistance to Men Subjected to Forced Labour: +47 22 99 85 00
Emergency phone for Safe House Filemon: 474 66 480
at@frelsesarmeen.no
(Monday to Friday from 9:00 to 15:00)
Embassy of Ukraine in the Kingdom of Norway
+47 22 83 55 60
Hotline: +47 9092 7040
https://norway.mfa.gov.ua/news/poperedzhennya-pro-riziki-torgivli-lyudmi-ta-rekomendaciyi-dlya-uniknennya-takih-rizikiv
Denmark
Danish Centre against Human Trafficking
National Hotline: +45 7020 2550
(Monday to Friday from 8:30 to 16:00, holidays/weekends 9:00-15:00)
Hope Now – Advice and counselling for victims of trafficking
+45 2616 1012
www.hopenow.dk
Embassy of Ukraine in the Kingdom of Denmark
+45 81 45 52 60
Hotline: +45 71 54 15 31
Iceland
Family Justice Center for survivors of violence Bjarmahlíð
+354 553 3000 (Monday – Friday 8.30 – 16.30)
https://bjarkarhlid.is/
The Women’s Shelter Association – Kvennaathvarfið
Hotline: +354 561 1205 (24/7)
https://www.kvennaathvarf.is/location-of-shelters-2/?lang=en
Stígamót – Center for survivors of sexual violence
+354 562 6868
https://stigamot.is/languages/english/
Red Cross
Helpline 1717
(24/7, toll-free from any number, confidential and anonymous psychological support, counselling and information on resources)
https://www.raudikrossinn.is/english/projects/domestic-projects/health-and-wellbeing/helpline-1717-and-chat-1717is/
Embassy of Ukraine in the Republic of Iceland (based in Helsinki)
+358-92-28-90-00
+358-92-28-90-072
Hotline: +35840 471 92 00; +35840 328 78 84
Switzerland
ACT212 – Consulting and Training Center against Human Trafficking
and Sexual Exploitation
National Hotline against Human Trafficking and Exploitation: 0840 212 212
info@act212.ch
(Monday to Friday from 10:00 to 18:00)
https://www.act212.ch/
FIZ – Advocacy and Support for Migrant Women and Victims of Trafficking, Zürich
Helpline: +41 (0)44 436 90 00
www.fiz-info.ch/
CSP – Assistance Service for Victims of Human Trafficking, Genève
Helpline: 0800 20 80 20
(Monday to Friday from 13:30 to 17:30)
https://csp.ch/geneve/services/traite-des-etres-humains/
Antenna MayDay – SOS Ticino – Consultation and services for migrants and victims of trafficking
Toll free: 0800 123 321
http://www.sos-ti.ch/mayday.html
ASTRÉE – Association for supporting victims of trafficking and exploitation, Lausanne
021 544 27 97
021 544 27 98
https://www.astree.ch/?lang=en
Embassy of Ukraine in the Swiss Confederation
+41 (0)31 352-23-78
Hotline: +41 (0)76 701-10-88
Netherlands
Anti-Trafficking Coordination Centre – CoMensha
Fier – Centre against Child Trafficking and Human Trafficking (CKM)
+31 88 2080 000 (24/7)
aanmeldingen@fier.nl
FairWork – Support for victims of labour exploitation
+ 31 6 21 93 88 64 (for Ukrainians)
+31 20 760 08 09
www.fairwork.nu/uk
Red Cross
WhatsApp Helpline: 06 48 15 80 53
https://www.rodekruis.nl/english-information/
Netherlands Labour Authority
Reporting labour exploitation: (+31) 0800 5151 (from within the country)
+31 70 333 44 44 (from outside the country)
https://www.nllabourauthority.nl/contact/complaints-tips-notifications-and-reports
Embassy of Ukraine in the Kingdom of the Netherlands
+31-703-62-60-95
Hotline: +31 6174 746 08
Belgium
Myria – Federal Migration Centre
Legal advice and information on human trafficking: +32 0800 14 912
(Monday and Thursday from 9:30 to 12:30)
PAG-ASA – Support to victims of human trafficking, Brussels
+32 (0)2 511 64 64 (24/7)
www.pag-asa.be
Payoke – Anti-trafficking NGO, Antwerp
+32 (0)3 201 16 90 (Monday – Thursday 9:00 – 17:00, Friday 9:00 – 15:00)
www.payoke.be
Surya – Social organization for reception, accompaniment and accommodation victims of trafficking, Liège
+324 232 40 30 (24/7)
https://asblsurya.org/
Embassy of Ukraine in the Kingdom of Belgium
+32-02-379-21-11
Hotline: +32 476 257 735
Bulgaria
A21 Bulgaria in partnership with the National Commission for Combating Trafficking in Human Beings
National Human Trafficking Resource Line: +359 800 20 100 (24/7)
080020100.bg
“Animus Association” Foundation
Hotline: +359 2 981 7686 (24/7) or 0800 1 86 76 (toll free from Bulgaria)
www.animusassociation.org
National Hotline for Children: 116 111 (24/7)
General Labour Inspectorate
Hotline regarding labour exploitation and labour rights violations: +359 700 17 670
(Monday to Friday from 9:00 to 17:00)
National Commission for Combating Trafficking in Human Beings
+359 2 807 80 50
(Monday to Friday from 9:00 to 17:30)
International Organization for Migration (IOM)
Counter-trafficking team: +359 (2) 93 94 733
https://bulgaria.iom.int/counter-trafficking
Embassy of Ukraine in the Republic of Bulgaria
+ 359-28-18-68-27|
Hotline: +359 878 015 102
https://bulgaria.mfa.gov.ua/news/poperedzhennya-pro-riziki-torgivli-lyudmi-ta-rekomendaciyi-dlya-uniknennya-takih-rizikiv
Portugal
Anti-Trafficking Unit, Portuguese Immigration and Border Service
+351 21 318 99 82
+351 96 424 42 81 (from mobile)
dcinv.unidadeantitrafico@sef.pt
+351 924 190 232 (24/7)
Specialized Multidisciplinary Team for Assistance to Victims of Trafficking in Human Beings
Helpline: +351 964 608 288 (24/7)
Embassy of Ukraine in the Portuguese Republic
+351 213010043
Hotline: +351 965088115
https://portugal.mfa.gov.ua/news/OSCE-protydia-torgivli-liudmy-helpforukrainians
TÜRKIYE
Foreigners Communication Center – YIMER 157
National hotline on human trafficking and other foreigners’ related matters:
+ 90 312 157 11 22 (24/7)
https://yimer.gov.tr/EN/Index
Human Resource Development Foundation (HRDF/IKGV)
+90 212 293 1605
www.ikgv.org
Embassy of Ukraine in the Republic of Türkiye
+90 312 440 52 89
+90 312 442 16 58
Hotline: +90 539 550 98 98; +90 312 442 15 93